About Us

Helping customers leverage the new age Remote Technical Support technology to fix any issue on PCs, Technical Support at its best. astaresearch Technical Support is an independent service provider of Remote Technical support services direct to consumers. It is one the fastest growing companies in this segment with a customer base increase of 115% month-on-month. astaresearch Technical Support is established to take cost advantage emerging out of availability of highly skilled technical staff in India at rates 40-50% lower in comparison to countries like UK, USA etc. We intend to pass on this cost advantage direct to consumers by offering world class services at extremely competitive rates. Best in Class Customer Experience Our customer driven approach has helped us in achieving a resolution rate of 96% which means that 96% of customers do not face any kind of issues on their computer within 7 days of us fixing an issue on the computer. This is a remarkable achievement given the fact that the standard resolution rate on the industry still hovers around 50%. Our customers are our primary marketers who refer our services to their friends and family.